Frequently Asked Questions

How does Evaporative Cooling work?

Hot air enters the cooling unit (usually located on your roof) where it is filtered and cooled as it passes through specially designed and moistened pads, this process then allows the fan to blow beautifully cooled air throughout the home.

The average life span of an evaporative cooling pad is dependent on how often and for how long the cooler is used as well as the quality of the water supplied. Hard water areas will generally lead to a shorter lifespan as the water leaves a larger number of solids and calcium behind during the evaporation process, which in turn leads to a restriction of airflow through the flutes of the pads.

We recommend that you clean the return air filter monthly. If you have a disposal filter material, you need to check it regularly as the materials disintegrate over time – if you do not do this, it will not capture the dust. If it features a mesh like filter material (electro static mesh) we recommend cleaning and washing it every month.

Please enter your full name.
This field is required.
Please enter your phone number.
This field is required.
Please enter your postcode.
This field is required.
Please provide details of your inquiry.
This field is required.
How did you hear about us?
Select one or more options.
This field is required.